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Press Release

EHVA.ai and WLT Software Enterprises Announce Strategic Partnership to Bring Conversational Voice AI to TPAs and Health Plans

Last updated: October 7, 2026

FOR IMMEDIATE RELEASE

WLT customers gain access to EHVAhealth, a voice AI solution that works alongside the benefits administration system they already use to answer provider and member calls around the clock.

Clearwater, Florida, October 7, 2026. EHVAhealth, a conversational voice AI platform built for healthcare payers and providers, from the creators of EHVA.ai, today announced a strategic partnership with WLT Software Enterprises, Inc., a leading provider of benefits administration software for third party administrators and health plans. Through the partnership, WLT will endorse EHVAhealth as its preferred voice AI partner, giving WLT customers a fast, low-lift way to modernize how they handle provider and member calls.

For TPAs and health plans, phone volume is one of the most persistent operational challenges. Providers call to check eligibility, benefits, and claim status. Members call with questions about coverage and payments. These calls are high in volume, repetitive in nature, and expensive to staff, and long hold times frustrate providers and members alike.

Answering Provider and Member Calls Around the Clock

EHVAhealth answers these calls in natural, conversational language, 24 hours a day. Because EHVAhealth works directly with the information WLT customers already maintain in their WLT system, it can give callers accurate, up-to-date answers on eligibility, benefits, and claim status without a staff member looking anything up. Calls that need a human touch are routed to the right team member along with the context of the conversation, so callers never have to start over.

Because EHVAhealth and WLT are designed to work together, getting started is simple. WLT customers don’t need to replace or rebuild anything. EHVAhealth works with the data and workflows they already rely on, which means faster deployment and value from day one.

Key Benefits for WLT Customers

  • Around-the-clock availability: Provider and member calls are answered immediately, day or night, with no hold queues.
  • Accurate, consistent answers: Responses draw on the same eligibility, benefits, and claims information staff use every day.
  • Lower cost to serve: Routine inquiries are resolved automatically, reducing staffing pressure and cost per call.
  • More time for complex work: Customer service teams can focus on the calls that truly need a person.
  • Fast, straightforward deployment: EHVAhealth and WLT work together, so there’s no rip-and-replace and no lengthy implementation.
  • A better experience for providers and members: Shorter waits and quicker resolutions build trust and satisfaction.

“At WLT, we are always looking for ways to move MediClaims forward and give our clients technology that makes a real difference in their day-to-day operations. Our partnership with EHVA.ai is another step in that evolution. By bringing conversational voice AI together with the information already available in MediClaims, our clients will be able to provide faster, around-the-clock service to their members and providers while allowing their staff to spend more time on the complex issues that require their expertise. We believe AI should enhance the systems and people our clients already rely on, and this partnership allows us to do exactly that.”

– Shelley Van Etten, President & CEO, WLT Software Enterprises, Inc.

“WLT has earned the trust of TPAs and health plans across the country, and we’re proud to be their partner for voice AI. Every payer we talk to wants to answer more calls, faster, without adding headcount. Working alongside WLT means their customers can get there quickly, using the system they already know.”

– Jeff Schaffer, Chief Revenue Officer, EHVA.ai

WLT customers interested in learning more about EHVAhealth can contact Scott Borden at sborden@wltsoftware.com or visit wltsoftware.com.

About WLT Software Enterprises, Inc.

Founded in 1979, WLT Software Enterprises, Inc. develops claims adjudication and benefits administration software for third-party administrators, insurers, government employee plans, cost containment organizations, and self-administered groups. Its flagship MediClaims platform brings together claims processing, eligibility management, billing, reporting, and consumer-driven benefits administration to help clients manage complex benefit plans more efficiently. WLT combines flexible technology with experienced client support and industry partnerships to expand the capabilities available to benefit administrators and improve service to members and providers. For more information, visit wltsoftware.com.

About EHVA.ai

EHVA.ai is a conversational voice AI platform that helps healthcare payers and other service organizations answer calls instantly, accurately, and at scale. Through EHVAhealth, EHVA.ai serves TPAs and health plans with voice agents that handle provider and member inquiries, including eligibility, benefits, and claim status, while seamlessly handing off to live staff when needed. Learn more at ehva.ai and ehvahealth.com.

Media Contact: EHVA.ai

Jeff Schaffer
jeff@ehva.ai · 866-680-7870

Media Contact: WLT Software Enterprises

Scott Borden
sborden@wltsoftware.com · 913-980-4694

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