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Press Release

EHVA.ai and Actabl Announce Strategic Partnership to Connect Hotel Voice AI with Alice Operations Platform

Last updated: April 14, 2026

PRESS RELEASE — FOR IMMEDIATE RELEASE

Integration enables automatic ticket creation inside Alice from every guest call handled by EHVA.ai, closing the loop between voice requests and operational fulfillment.

Dorado, Puerto Rico. April 2026. EHVA.ai, the conversational voice AI platform purpose-built for hospitality, today announced a strategic partnership with Actabl, the leading hotel operations intelligence company and maker of Alice, ProfitSage, and CONNECT. The partnership integrates EHVA.ai’s inbound call AI with Alice’s task management platform, giving hotels a seamless connection between every guest phone request and the operational workflow required to fulfill it.

The integration is already live across multiple Noble House Hotels and Resorts properties, where EHVA.ai is delivering a 100% call answer rate, 89–96% AI containment, and zero abandoned calls.

From Guest Request to Fulfilled Task, Automatically

When a guest calls the front desk at a property running EHVA.ai, the AI answers immediately and handles the request end-to-end. When that call requires action, EHVA.ai automatically creates a ticket inside Alice in real time. No human handoff. No manual logging. No requests that fall through the cracks.

The ops team never leaves Alice. The guest never waits. And for the first time, every inbound call either gets resolved autonomously or becomes a tracked, assigned work order inside the system the hotel already runs on.

“Hotel phones have been a broken operational link for too long. Calls go unanswered, requests get forgotten, and there is no reliable connection between what a guest asks for and what actually gets done. Our integration with Alice fixes that. Every call is answered. Every actionable request becomes a live ticket. The loop is finally closed.”

— Jeff Schaffer, Chief Revenue Officer, EHVA.ai

A Natural Fit for Hotels Already on Alice

For properties already running Alice, the EHVA.ai integration requires no workflow changes from the operations team. Tickets created by EHVA.ai appear natively inside Alice, are assigned to the appropriate department, and are tracked through completion exactly like any other task. The partnership is designed to add capability without adding complexity.

EHVA.ai holds Preferred Vendor status with Curator Hotel & Resort Collection, opening the partnership to Curator’s independent boutique hotel network immediately upon availability.

About EHVA.ai

EHVA.ai is a conversational voice AI platform built for hotels and high-call-volume industries. EHVA.ai handles inbound calls end-to-end, delivering a 100% answer rate, 89–96% AI containment, and zero abandoned calls across deployed properties. EHVA.ai is built for operators who want to eliminate the front desk phone bottleneck without adding headcount.

Contact: Jeff Schaffer, CRO · jeff@ehva.ai · ehva.ai · 833-419-2313

About Actabl

Actabl is the hotel operations intelligence company behind Alice, ProfitSage, and CONNECT. Actabl’s platforms are used by thousands of hotels worldwide to manage operations, optimize revenue, and improve the guest experience. Learn more at actabl.com.

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Eligibility With Accumulated Benefits

Answers questions about coverage, deductibles, and copays by pulling member-specific data.

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Argonaut Hotel - Property Information

Answers FAQs instantly by pulling details from your property knowledge base.

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Insurance - Home and Auto

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Insurance - Intake Interview

Qualifies leads so your agents can focus on closing.

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Debt Relief - Qualification

Ensures the caller meets your eligibility requirements before hand-off.

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Insurance - Auto Qualification

Collects policy information, confirms an eligible partner match exists, and schedules quick callback.

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Waste & Recycling - Payment Assistance

Confirms the caller's account and texts a secure payment link.

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Hospitality - Property Reservations

Handles prospective guest questions, guides them through booking, and texts a secure payment link.

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Claim Paid Inquiry

Provides claim payment details (amounts, dates, and status) without human intervention.

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Insurance - Lead Enrichment

Gathers missing data, qualifies the lead, and schedules a callback with ease despite caller audio quality issues.

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Provider Eligibility Verification

Verifies member eligibility and benefits instantly by accessing the TPA database in real time.

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Insurance - Opener

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Argonaut Hotel - Late Checkout

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Burger Bar - Placing an Order

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Listen to Ash

Claims Status Inquiry

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Waste & Recycling - Schedule Inquiry

Answers customer questions and provides schedule details from your company's knowledge base.

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Hospitality - Outlet Info & Reservations

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Marriott Reservation - CSR

Handles thousands of simultaneous inbound calls and takes action based on each conversation.

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Acuity - Eligibility Check

Verify medical eligibility, retrieve patient data instantly, and transfer complex cases to live reps.

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Argonaut Hotel - Valet Request

Processes guest requests and routes them directly to your valet team.

Listen to Rosa

Waste & Recycling - Service Issues

Provides prompt support for missed pickups, service disruptions, and other customer complaints.

Listen to Ash

Argonaut Hotel - Amenity Request

Processes guest requests and routes them to the right department in your PMS, no front desk tie-up.

Listen to Janice

Utility Outage - CSR

Troubleshoots outage issues and takes real-time action to resolve them.

Listen to Ash

Debt Relief - Duration Restriction

Screens callers, passes enriched lead data, and transfers within your buyer's billing window.

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Hospitality - In-Room Dining

Takes orders, integrates with your POS, communicates modifications, and upsells every time.

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Lululemon - CSR

Processes returns, checks inventory, provides directions, and handles other eCommerce inquiries.

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EHVA is a conversational phone A.I. built by telecom and telesales professionals—not venture capitalists. We don’t use consumer tools like GPT or Twilio, and we never lock clients into long-term contracts or teaser rates. Most clients go live in 5 days, and all qualified businesses start free.

EHVA integrates with your systems, handles real-time calls, billing, sales, intake, and more—24/7. We’re secure, compliant, and proven. Want to hear it? Listen to real calls. Want to try it? Fill out the form and we’ll show you what EHVA can do.

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