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(888) 775-8857EHVA.ai Announces Integration With Agilysys' Book4Time to Power Automated Spa & Wellness Bookings
Last updated: December 11, 2025
FOR IMMEDIATE RELEASE
Dorado, Puerto Rico – December 11, 2025 – EHVA.ai, the hospitality industry’s leading conversational AI voice platform, today announced it has leveraged Agilysys Open APIs to integrate with Agilysys’ Book4Time spa and wellness management system, enabling hotels, resorts, and casinos to automate spa appointment scheduling through natural, human-sounding AI.
With this integration, properties using Book4Time can now offer 24/7 automated spa booking, modification, and informational calls — reducing staff workload while increasing captured revenue and guest satisfaction.
Transforming Spa & Wellness Operations Through Conversational AI
Spa departments are among the highest-volume call centers inside hotels, often leading to missed calls, long hold times, and lost revenue. Through the EHVA.ai + Book4Time integration, properties can now:
- Allow guests to book spa treatments instantly over the phone
- Provide real-time availability via Book4Time
- Modify or cancel spa appointments
- Automatically answer common spa questions
- Reduce abandoned calls and increase booking conversion
- Free spa teams to focus on delivering exceptional in-person service
The result is a streamlined, guest-friendly experience that operates around the clock.
A Scalable Solution for Hotels, Resorts & Casinos
Book4Time is widely used by world-class resorts and casinos to manage spa operations. Integrating EHVA.ai with Book4Time provides properties with:
- Always-on, automated spa scheduling
- Improved operational efficiency and reduced labor dependency
- Higher NOI through increased booking capture
- Consistent guest communication across phone channels
- Rapid deployment with minimal lift from property teams
This integration builds on EHVA.ai’s growing suite of hospitality capabilities — including front desk, reservations, in-room dining, guest services, and valet — furthering its mission of modernizing hotel operations with best-in-class conversational AI.
Leadership Commentary
“Book4Time is a leading spa platform across luxury resorts, and this integration allows EHVA to bring powerful automation to a key driver of hotel revenue. We’re simplifying one of hospitality’s most time-consuming workflows with natural, human-quality AI.”
— Jeff Schaffer, Chief Revenue Officer, EHVA.ai
About EHVA.ai
EHVA.ai is the hospitality industry’s leading conversational phone AI, empowering hotels, resorts, and management companies to handle guest calls with unmatched accuracy, speed, and personalization. EHVA’s human-like voice technology manages reservations, service requests, and guest inquiries — all while integrating directly with PMS and service delivery platforms used by top hotel operators. By reducing call volume and enhancing service consistency, EHVA.ai helps properties improve communication flow, increase guest satisfaction, and free staff to focus on high-value interactions.
Learn more: ehva.ai
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Insurance - Auto Qualification
Collects policy information, confirms an eligible partner match exists, and schedules quick callback.
Listen to Erin
Acuity - Eligibility Check
Verify medical eligibility, retrieve patient data instantly, and transfer complex cases to live reps.
Listen to Ash
Argonaut Hotel - Amenity Request
Processes guest requests and routes them to the right department in your PMS, no front desk tie-up.
Listen to Becky
Insurance - Intake Interview
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Listen to Alana
Waste & Recycling - Payment Assistance
Confirms the caller's account and texts a secure payment link.
Listen to Ash
Eligibility With Accumulated Benefits
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Burger Bar - Placing an Order
Handles complex food orders, enhance customer experience, and suggests upsells and add-ons in real time.
Listen to Nikki
Insurance - Home and Auto
Collects home and auto details and books a qualified appointment.
Listen to Victor
Insurance - Lead Enrichment
Gathers missing data, qualifies the lead, and schedules a callback with ease despite caller audio quality issues.
Listen to Aiden
Argonaut Hotel - Late Checkout
Grants complimentary late checkout, if property policies and current occupancy allow, and escalates when needed.
Listen to Rosa
Waste & Recycling - Service Issues
Provides prompt support for missed pickups, service disruptions, and other customer complaints.
Listen to Danielle
Hospitality - Property Reservations
Handles prospective guest questions, guides them through booking, and texts a secure payment link.
Listen to Rosa
Hospitality - Outlet Info & Reservations
Answers property and outlet questions and handles reservation actions in real time.
Listen to Mira
Hospitality - In-Room Dining
Takes orders, integrates with your POS, communicates modifications, and upsells every time.
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Debt Relief - Qualification
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Waste & Recycling - Schedule Inquiry
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Debt Relief - Duration Restriction
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Listen to Julia
Lululemon - CSR
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Listen to Aiden
Claim Paid Inquiry
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Listen to Adam
Insurance - Opener
Gets the client on the line and confirms availability before your agent even picks up the phone.
Listen to Ash
Argonaut Hotel - Property Information
Answers FAQs instantly by pulling details from your property knowledge base.
Listen to Aiden
Provider Eligibility Verification
Verifies member eligibility and benefits instantly by accessing the TPA database in real time.
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Argonaut Hotel - Valet Request
Processes guest requests and routes them directly to your valet team.
Listen to Janice
Utility Outage - CSR
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Listen to Ash
Claims Status Inquiry
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Listen to Rosa
Marriott Reservation - CSR
Handles thousands of simultaneous inbound calls and takes action based on each conversation.
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