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Press Release

CorePark and EHVA.ai Partner to Modernize Hotel Operations and Maximize NOI

Last updated: November 18, 2025

FOR IMMEDIATE RELEASE

Newport Beach, CA – November 18, 2025CorePark, a leader in automated valet and parking management for the hospitality industry, and EHVA.ai, the hospitality-focused conversational phone AI platform, have announced a strategic partnership aimed at bringing 80% autonomy to the front desk for a significantly better guest experience and significantly improved operational efficiency.

The collaboration connects guest arrivals, valet operations, and front desk communications into one seamless, intelligent ecosystem that improves speed, efficiency, and net operating income (NOI) across the property.

A Unified Vision for Modern Hospitality

Modern hotels need to move faster, work smarter, and deliver a frictionless guest experience. CorePark and EHVA.ai are combining their platforms to help hotels achieve that goal through automation and integration that simplify daily operations and eliminate inefficiency.

CorePark digitizes and automates valet and parking workflows, providing real-time transparency and removing manual steps. EHVA.ai uses advanced conversational AI to manage guest calls and service requests, integrating directly with hotel systems to reduce call volume and improve responsiveness. Together, the two technologies create a connected guest journey from arrival to departure, giving hotels better data visibility, improved service speed, and measurable NOI improvement by recouping valuable front desk time and energy and freeing up staff to better cater to guest needs.

How the Partnership Works

CorePark manages valet check-ins, vehicle tracking, digital payments, and reporting. EHVA.ai handles guest calls and requests through conversational AI that can understand and act on natural language. When a guest requests their car or assistance, the interaction automatically routes to the appropriate CorePark workflow in real time. Management teams gain unified data insights across both systems for reporting, forecasting, and operational analysis. The partnership allows hotels to modernize operations and unify the guest experience without adding complexity.

Key Benefits for Hotel Operators

  • 80% Autonomy: Guest phone calls processed without human intervention.
  • Increased NOI: Automation and system integration reduce inefficiencies and missed revenue.
  • Better Guest Service: AI and automation streamline valet, guest communication, and service delivery.
  • Modern Guest Experience: Contactless payment, digital valet workflows, and conversational AI align with guest expectations.
  • Data Transparency: Real-time reporting enables smarter operational and staffing decisions.
  • Scalable Integration: Both systems integrate seamlessly with major PMS platforms and payment processors, including StayNTouch, Infor HMS, Oracle OPERA Cloud, Windcave, Square, and FreedomPay.

Hotelier Perspective

“EHVA is truly an amazing partner and, honestly, the best I have worked with in my 20-year hotel career. And CorePark is cut from that same cloth — innovative, dependable, and committed to elevating the guest experience. I’m always happy to help partners I believe in, and both teams consistently show up, deliver, and push hospitality forward. This partnership is a win for operators, guests, and the industry at large.”

— Tony Roumph, Managing Director, Argonaut Hotel – A Noble House Property

Leadership Commentary

“This partnership is about measurable results and continuing CorePark’s mission to simplify and elevate hospitality operations. By connecting EHVA’s communication intelligence with CorePark’s operational automation, we’re helping hotels improve NOI through efficiency, visibility, and speed. When every guest interaction and revenue event is connected, performance naturally follows.”

— Tom King, Head of Sales and Partnerships, CorePark

“Our goal has always been to help hotels use AI to create better service experiences. Hotels are asking for technology that works together, not in silos. Our partnership with CorePark delivers exactly that — a unified solution that bridges the gap between communication and operations, improves service flow, strengthens operations, and elevates the guest experience in a way that feels effortless for guests and teams.”

— Jeff Schaffer, Chief Revenue Officer, EHVA.ai

About CorePark

CorePark delivers a modern, fully automated valet and parking management platform trusted by hotels, resorts, and leading hospitality groups across the country. From boutique independents to multi-property brands, CorePark streamlines operations through automation, real-time vehicle tracking, digital payments, and seamless PMS integrations with systems like StayNTouch, Infor HMS, and Oracle OPERA Cloud. By eliminating manual steps and unlocking new revenue visibility, CorePark helps operators improve efficiency, capture more revenue, and elevate the guest experience at every touchpoint.

Learn more: corepark.com

About EHVA.ai

EHVA.ai is the hospitality industry’s leading conversational phone AI, empowering hotels, resorts, and management companies to handle guest calls with unmatched accuracy, speed, and personalization. EHVA’s human-like voice technology manages reservations, service requests, and guest inquiries — all while integrating directly with PMS and service delivery platforms used by top hotel operators. By reducing call volume and enhancing service consistency, EHVA.ai helps properties improve communication flow, increase guest satisfaction, and free staff to focus on high-value interactions.

Learn more: ehva.ai

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Listen to Janice

Utility Outage - CSR

Troubleshoots outage issues and takes real-time action to resolve them.

Listen to Aiden

Burger Bar - Placing an Order

Handles complex food orders, enhance customer experience, and suggests upsells and add-ons in real time.

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Lululemon - CSR

Processes returns, checks inventory, provides directions, and handles other eCommerce inquiries.

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Argonaut Hotel - Amenity Request

Processes guest requests and routes them to the right department in your PMS, no front desk tie-up.

Listen to Alana

Waste & Recycling - Payment Assistance

Confirms the caller's account and texts a secure payment link.

Listen to Aiden

Argonaut Hotel - Valet Request

Processes guest requests and routes them directly to your valet team.

Listen to Victor

Insurance - Lead Enrichment

Gathers missing data, qualifies the lead, and schedules a callback with ease despite caller audio quality issues.

Listen to Aiden

Waste & Recycling - Schedule Inquiry

Answers customer questions and provides schedule details from your company's knowledge base.

Listen to Adam

Insurance - Opener

Gets the client on the line and confirms availability before your agent even picks up the phone.

Listen to Danielle

Hospitality - Property Reservations

Handles prospective guest questions, guides them through booking, and texts a secure payment link.

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Acuity - Eligibility Check

Verify medical eligibility, retrieve patient data instantly, and transfer complex cases to live reps.

Listen to Becky

Insurance - Intake Interview

Qualifies leads so your agents can focus on closing.

Listen to Ash

Debt Relief - Qualification

Ensures the caller meets your eligibility requirements before hand-off.

Listen to Ash

Argonaut Hotel - Property Information

Answers FAQs instantly by pulling details from your property knowledge base.

Listen to Aiden

Insurance - Auto Qualification

Collects policy information, confirms an eligible partner match exists, and schedules quick callback.

Listen to Ash

Claims Status Inquiry

Provides real-time claim status updates without transferring to a rep.

Listen to Rosa

Hospitality - Outlet Info & Reservations

Answers property and outlet questions and handles reservation actions in real time.

Listen to Ash

Eligibility With Accumulated Benefits

Answers questions about coverage, deductibles, and copays by pulling member-specific data.

Listen to Ash

Debt Relief - Duration Restriction

Screens callers, passes enriched lead data, and transfers within your buyer's billing window.

Listen to Nikki

Insurance - Home and Auto

Collects home and auto details and books a qualified appointment.

Listen to Aiden

Provider Eligibility Verification

Verifies member eligibility and benefits instantly by accessing the TPA database in real time.

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Argonaut Hotel - Late Checkout

Grants complimentary late checkout, if property policies and current occupancy allow, and escalates when needed.

Listen to Mira

Hospitality - In-Room Dining

Takes orders, integrates with your POS, communicates modifications, and upsells every time.

Listen to Rosa

Marriott Reservation - CSR

Handles thousands of simultaneous inbound calls and takes action based on each conversation.

Listen to Aiden

Claim Paid Inquiry

Provides claim payment details (amounts, dates, and status) without human intervention.

Listen to Rosa

Waste & Recycling - Service Issues

Provides prompt support for missed pickups, service disruptions, and other customer complaints.

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EHVA is a conversational phone A.I. built by telecom and telesales professionals—not venture capitalists. We don’t use consumer tools like GPT or Twilio, and we never lock clients into long-term contracts or teaser rates. Most clients go live in 5 days, and all qualified businesses start free.

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