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Ease of use, fluidity, keep a human (Sam) close by, act as concierge to customers by encouraging them to text Rosa at any time.
Look up properties, prices, availability and amenities. Handle extreme call volume.
Use a voice expected for this role, minimize friction by leveraging data API’s, and transfer back to the producer.
Collect answers in JSON and validate them, pass them to Allstate quoting systems, address verification API, etc.
Use a voice that’s a match for the audience and provides a superb CX.
Load structured data about the concept into a vector store for immediate retrieval.
Use a voice expected for this role, convey humans are close by, keep simple.
Use fast transfer, event scheduling with calendar systems, appointment confirmation.
Do (almost) everything a human front desk attendant can do, but do it better.
Mix together API push/pulls and a vector store to do what any human can.
Use a voice designed specifically for this role
Embed store information, return policies, and request inventory information on the fly.
Use a voice designed specifically for this role. Look up user via caller ID.
Request technical procedures through API while also assisting with sales tasks.
Use a voice expected for this role
Embed menu and options into neural network along with daily specials set by management UI.
By adding heart to science - by fusing art and engineering to create a mechanical being that feels human to humans.
The truth is the human public doesn't want to talk to a machine. But with heart, we can change that. Heart is knowing how to. EHVA's machine heart is winning the hearts of humans, one conversation at a time.
With science, you can make a machine that talks with the public. All AI's have science, but none have the science that EHVA has. The science that created EHVA left room for heart, and the two live together in harmony.
It was simple. We assembled a team of the world's most brilliant artists and scientists and ignited their souls to create a machine with a soul. We stayed away from GPT and Twilio and created our own neural network, our own telecom stack, and hosted it on our own hardware making EHVA capable of so much more for so much less.
EHVA possesses non-conversational modes that significantly enhance the productivity and accuracy of her human counterparts, leading to increased happiness and job satisfaction.
Our AI doesn’t need to talk. With AI Backstopping, it can listen and offer real-time feedback to an operator, CSR, or manager during the conversation. This application is particularly useful in situations where human involvement should not be eliminated, such as in legal intake or medical practices, for example.
Analyze thousands of customer service interactions to generate meaningful insights and feedback for your individual agents, teams, and managers. For the first time ever, you can understand everything your agents are doing and, more importantly, what they may not be doing (right).
For the same talk time, you pay $26.67 per productive hour to an agent earning $40,000 per year. In contrast, EHVA costs only $6.82 per hour, without additional expenses like sick days, payroll taxes, HR costs, office space, or computer equipment.
How many CSR’s do you have? |
20
|
What’s your average CSR salary? |
$40,000
|
Productive Hours/Day talk time | 6 |
Productive hours/year | 1500 |
Current cost/productive hour | $26.67 |
EHVA price/productive hour | $6.81 |
Savings | 74.43% |
Annual Savings Not including HR, taxes, real estate, equipment, IT, etc. |
$595,475 |
Get connected to our sales team if you’re looking to grow your usage of the Claude API, and require additional support or resources.
EHVA is in the process of selectively onboarding clients from specific industries, with each application undergoing a meticulous case-by-case evaluation.